Frequently Asked Questions

Frequently Asked Questions
Find answers to the most frequently asked questions.

Does SmartHeart have regulatory clearance?

Yes, SmartHeart is FDA-cleared for use in the United States.

Is SmartHeart️ designed for both men and women of varying body sizes?

Yes, SmartHeart is suitable for both men and women to use. The ECG device comes with a belt that fits to a range of sizes to ensure maximum comfort for all body types.

How quickly will I get my ECG results?

A fully interpreted clinical report will be ready in about 30 minutes and sent directly to the SmartHeart Pro app on your smartphone or tablet.

What do I do with my ECG results once I receive them?

A green alert indicates no urgent findings. Please share your ECG with your physician during your next office visit.

A yellow alert indicates new findings were found that require additional review. Please share your ECG with your physician in the next 48 hours or schedule a telehealth visit with a SmartHeart cardiologist. A red alert requires urgent action. Call 911 immediately.

Does SmartHeart work on both Apple and Android phones and tablets?

Yes, SmartHeart works with both Apple and Android devices, and the SmartHeart Pro app can be found in the Apple Store and Google Play Store.

Can family members and friends use my SmartHeart device? 

No, SmartHeart can only be used by the person who completed a telemedicine consultation and has the prescription written in their name.

Can I use SmartHeart if I have had open heart surgery or an implantable cardiac device?

Yes. Before performing an ECG, include a comment in the app that you have had prior open heart surgery or that you have an implantable cardiac device. Your SmartHeart cardiologist will consider this when completing their interpretation of your exam.

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